I forgot to stop my session!

Forgot to turn off your session and it's still running on the app? Don't worry, we've got you covered.

Equisense sensors have an automatic shutdown system

Since version 2.5.16 for Motion and all versions for Motion Sport and Motion Essential, an automatic shutdown feature has been added.

This is triggered after 30 min at halt, or after 10 min if the sensor detects that it is not on a horse (depending on its position). Once you reconnect to the sensor, the session will synchronize itself with the phone. It will appear on the date it was started in the session list.

💡 While waiting for you to reconnect to the sensor, it is normal that the session continues to run on the application. Indeed, this one being no longer connected to the sensor, it does not know that the sensor has stopped recording. Do not worry and let the session run.

As soon as you get your sensor back, it will signal to the application that it has stopped recording much earlier, and the duration will be corrected.

If you have any problem, don't hesitate to contact us directly. We will be happy to help you

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