I cannot install the update!

Updated 9 months ago by Sina

The installation of an update can sometimes be a little tricky. So don't worry, this is normal.

Make sure that these 3 conditions are fulfilled:

  • Is your Bluetooth connection actived?
  • Do you have a sufficient internet connection?
  • Is your sensor active, i.e. the LED indicator is green?

If all these conditions are fulfilled and the installation of the update still does not work, completely close the Equisense app ("kill app") and start it again. It is possible that you have to do this several times until it works.

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