Frequently asked questions

25 articles

Are the Equisense sensors compatible with all devices?

iPhones. The Equisense sensors are compatible with iOS 12 and newer, so with iPhones 5s and newer. Android. The Equisense sensors are compatible with Android 5 and newer Your android device has to be…

Updated 5 months ago by Sina

Are the Equisense Sensors Waterproof?

The Equisense Motion, Motion Essential and Motion S are not waterproof. They are resistant to splashes but not to complete immersion. They come with an official certification: IP54 The IP protection…

Updated 2 years ago by Sina

Can I use the Equisense Sensor in any weather?

In winter, you might start to ask yourself whether you can use the sensor in all kinds of weather and temperatures. So if you want to know whether you can use the sensor when its 3°C and pouring with…

Updated 2 years ago by Sina

Are the Equisense sensors shockproof?

The Equisense Motion, Motion Essential and Motion S come with an official certification: IK08. The IK Code determines the degree of protection of a material against mechanical impacts. Your Motion is…

Updated 2 years ago by Sina

Do I need an Internet Connection to use the Sensor?

We thought about everything when inventing the sensor, even about the fact that the internet connection at the stable is usually not that good. This means that you do not need an internet connection…

Updated 2 years ago by Sina

Can I share my sensor with somebody else?

It is possible to share an Equisense sensor with other riders. There is no limitation in number. As the owner of the sensor, you don't have to do anything to allow this sharing. As the "tenant" of th…

Updated 2 years ago by camille

Can I Connect the Sensor to Two Devices at the Same Time?

The connection of several devices to your Motion while recording can lead to loss of data. The sensor sends the data to the connected device. If two or more devices are connected at the same time, it…

Updated 2 years ago by Sina

Does the Equisense Sensor Fit all Girths?

Motion Essential. The Equisense Motion Essential Set contains a leather attachment which can be fastened to all kinds of girths thanks to the enclosed extension. The attachment fits to every girth: a…

Updated 2 years ago by Sina

How Tall Does my Horse Have to be to Use the sensor?

The Equisense Motion works for all horses with a height of at least 1.35 m , i. e. from the ground to the top of the withers. In case your horse is smaller than that and you wish to use the Equisense…

Updated 2 years ago by camille

Am I Allowed to use the Equisense sensors at Competitions?

In France the sensor is approved by the French Equestrian Federation. We advise to ask the respective federation or region in your country to be sure whether it is allowed or not.

Updated 2 years ago by Sina

Can I use the Equisense sensors for Several Horses?

You can use one sensor for an unlimited number of horses. In this case, we advise you to create one profile per horse to easily distinguish the different sessions of your different horses. Before sta…

Updated 2 years ago by Sina

Do I Have to Keep my Mobile Device Close While Recording?

You can keep your phone with you while riding if you want to see your data in real-time. However, you do not have to ! You need to keep your phone close to the sensor when starting and stopping a tra…

Updated 2 years ago by Sina

Can I Follow my Data in Real-Time?

During your training session, the Equisense Motion is connected to the app via Bluetooth. If you have your phone with you, you can follow your data in real-time. The bluetooth signal may be interrupt…

Updated 2 years ago by Sina

Can I Export my Data?

Yes, we have a website for that : https://research.equisenseapi.com/ Sign in with the same information from the Equisense app. Then you can access all your sessions and download the data you want, fo…

Updated 2 years ago by Sina

How Long will my Data be Stored?

Your data will be stored indefinitely after synchronization with our servers. Your data is neither stored directly in the app nor on your mobile device. So you still have access to your data even whe…

Updated 2 years ago by Sina

How Many Sessions can I Record with my Sensor?

Given the fact that your sessions are saved on our servers, you can record as many sessions as you want.

Updated 2 years ago by Sina

Can I Use my Equisense Sensor While Lungeing?

You can use your Equisense Motion / Motion S or Motion Essential when working on a lunge as soon as you use a saddle or surcingle. You obtain the same data as if you would sit in the saddle. The only…

Updated 2 years ago by Sina

What Happens When I Insert my Sensor the Wrong Way Around?

Yes, putting your Equisense sensor upside down can have an impact, especially on jump detection. So to make sure your Equisense sensor is right side up, make sure the LED is to the left of the horse…

Updated 2 years ago by Sina

How do I know if a new update is available?

To check that your sensor is up to date: Connect your Equisense sensor to your smartphone via Bluetooth. Go to the settings of your application. Press on "Sensor(s)". Click on your sensor. If an upda…

Updated 2 years ago by Sina

How many sessions can I record with one charge?

When fully charged, the sensor can record up to 30 hours. When not recording, the battery lasts for 1 month. The sensor automatically switches itself off below -10°C or over 55°C.

Updated 2 years ago by Sina

How can I check the battery of my Motion?

Connect your sensor to your mobile device via Bluetooth. When your Motion needs to be charged, a low battery indicator is displayed in the Equisense App (in "parameters", the battery level is display…

Updated 2 years ago by Sina

⏩ Are there going to be any new updates for the Motion?

✅ The answer is YES! We are going to continue to add new features to the Motion. The Motion uses the same app as the Motion S and the Motion Essential. This means that every new feature we bring out…

Updated 2 years ago by camille

My session stopped by itself, why?

A session can stop on its own for several reasons: 1. The sensor has triggered an automatic stop. The Equisense sensors have an automatic stop system that is activated in 2 cases: after 10 minutes if…

Updated 2 years ago by camille

How to change the units of my GPS tracking?

You can change the unit of the rides according to your needs ! You can choose among three options: km/h, mph and m/min. It's as simple as that: Go to the settings of your Equisense app. Go to Session…

Updated 2 years ago by Sina

How can I export the ECG ?

Equisense Motion S allows you to measure the electrocardiogram of your horse. So, if you suspect a heart problem in your horse, your veterinarian may be interested in reading the ECG. Here is how to…

Updated 2 years ago by camille

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)