My session stopped by itself, why?

A session can stop on its own for several reasons:

1. The sensor has triggered an automatic stop

The Equisense sensors have an automatic stop system that is activated in 2 cases:

  1. after 10 minutes if the sensor is put in a bad position
  2. after 30 minutes of halt

So, if you have put your sensor in the wrong position (LED up, or sensor not centered properly), the session can stop by itself after 10 min. This can also happen at the end of the session, if you unsaddle your horse without having turned off the recording.

2. The sensor does not have enough memory

If your sensor has its memory filled with data that did not have time to synchronize properly before, this can lead to a forced stop of the recording.

At the end of your sessions, leave the sensor and the phone connected until the LED turns blue and the "synchronization" banner disappears from your application.

If you have any doubt, contact us.

3. You plugged in the sensor before stopping the recording

Plugging the sensor while recording has the immediate effect of stopping the session in progress.

If you have any problems or questions, please do not hesitate to contact us directly. We will be happy to assist you

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