My sensor does not connect!

Updated 2 weeks ago by Sina

Can't connect to your sensor? We will find a solution! 

As a reminder, to connect your sensor, here is how to proceed: 

  1. Take your sensor and your phone
  2. Turn on the bluetooth of your phone
  3. Shake the sensor so that the LED lights up green
  4. Press the +  "Record" button in your Equisense app (bottom middle)
  5. The connection should be automatic, and the LED on your sensor should turn blue.

If, despite good use, you still can't connect, click on the button below to access the resolution guide for bluetooth connection:

If, despite good use, you still can't connect to it, click on the button below to access the bluetooth connection troubleshooting guide:


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