How does the "30 days satisfied or money back guarantee" work?
If for any reason you are dissatisfied with the purchase of your Equisense Motion Sensor, you may request a full refund of the purchase price within 30 days from the date of purchase. This allows you to test the product before deciding to keep it.
To claim a refund, all of the following conditions must be met:
- You must request a Return Material Authorization from our Customer Service within 30 days after the date of purchase. In order to do so, just write an email to firstname.lastname@example.org.
- You must return the product to us for a refund. Returned products must be in good condition (not broken or damaged). All accessories that were originally supplied with the purchase must also be returned.