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13 articles
You've decided that you want to progress faster by taking the best care of your horse, and this with the help of a training companion! Now you're at the step of thinking which is the right one for yo…
Updated 1 month ago by Sina
You've decided to buy the Equisense Motion or Motion S and wish to know where? Nothing easier than that! Simply visit our website , choose the color of your choice and place your order. Order your Eq…
Updated 1 month ago by camille
You have a question ? We are 100% available to help you and answer all of your questions, even the most simple ones! We take our customer support very serious because we know how important it is. The…
Updated 1 year ago by camille
The price of the Equisense Motion is €199 for the European market. This price includes VAT but not the delivery cost. For this price, the package includes: the Equisense Motion Sensor. the USB cable.…
Updated 3 months ago by camille
You have 30 days (including the duration of legal withdrawal of 14 days) to revoke your agreement without having to provide any reason. Within these 30 days, you can send your product back to us at y…
Updated 3 months ago by Sina
If you have bought your Equisense Motion from one of our partners for reselling or on amazon and you have a question or a problem, please feel free to contact our customer service at contact@equisens…
Updated 1 year ago by Sina
Equisense guarantees that the material supplied to you is free of all kinds of defects. Your Equisense Motion comes with a warranty of two (2) years starting the day of purchase. We guarantee that th…
If for any reason you are dissatisfied with the purchase of your Equisense Motion Sensor, you may request a full refund of the purchase price within 30 days from the date of purchase. This allows you…
The Equisense Motion and Motion S do not require any subscriptions. The sensor is delivered to you as soon as it has been fully paid (199€ or 399€ on a one-time payment or payment in instalments). Th…
Updated 7 months ago by camille
You have the possibility to modify your bank information that you used for your purchase. We even recommend you doing this before your credit card is no longer valid. In order to do so, just contact…
The delivery usually takes 3 to 7 working days and is conducted via DHL. The product will be delivered directly to your home. The delivery costs are to be borne by the buyer and amount to approximate…
From April 16th until May 1st, 2020 is it exceptionally possible to get your Motion S with payment in two installments! Here's how it works: Go on our website --> https://equisense.com/products/equis…
Updated 4 weeks ago by camille
❌ Unfortunately, this is technically not possible. Despite its similar functioning, the Motion S is very different from the Motion. We had to change several components to allow the heart rate monitor…
Updated 3 weeks ago by camille
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